FREQUENTLY ASKED QUESTIONS

No. You can contact me directly to begin the process.

Yes. Virtual appointments are available for clients who prefer to meet over the phone or online via video conference.

Your first session is an opportunity for us to get to know one another. We'll talk about what has brought you to counselling or therapy, discuss your goals, and explore what you hope to gain from our work together. Based on your needs, I'll recommend a therapeutic approach that best supports your journey.

As we continue working together, we'll regularly check in on your progress and adjust our approach as needed. You are always welcome to ask questions throughout the process, and we'll move at a pace that feels comfortable for you.

Counselling or therapy can benefit anyone looking for support, guidance, or practical tools to navigate life's challenges. You don't need to be in crisis to reach out.

Finding the right counsellor is an important part of the therapeutic process. I often compare it to finding a comfortable pair of shoes,you want the right fit.

During the first few sessions, you'll have the opportunity to see if we're a good match. Building trust takes time, and it's completely normal if you don't feel ready to open up right away. My goal is to create a space where you feel comfortable, supported, and respected.

If, together, we determine that another therapist may be a better fit for your needs, I'm happy to help connect you with additional resources. Finding the right support is what's most important.

Payment is due at the time of your appointment. I accept:

• Cash
• Credit Card
• E-transfer

I am an approved provider for:

• Non-Insured Health Benefits (NIHB/FNIHB)
• Most Canadian workplace Health Insurance Plans

Direct billing to private insurance providers is not yet available. If you have extended health benefits, payment is required at the time of your session, and you can submit your receipt to your insurance provider for reimbursement.

Mindful Solutions North is conveniently located at:

355 Cumberland Street North
Thunder Bay, Ontario

In-person and virtual appointments are available.

The frequency of sessions depends on your individual needs and goals. Some clients benefit from weekly sessions, while others prefer bi-weekly or monthly appointments. Together, we'll determine a schedule that works best for you.

If you need to cancel or reschedule, please provide as much notice as possible. This allows the appointment time to be offered to another client. Information about the cancellation policy will be reviewed during the intake process.

Yes. Your privacy is important. Everything discussed during counselling is confidential, except in situations where disclosure is required by law or where there is a risk of harm.

Individual counselling sessions are approximately 50–60 minutes.

I provide culturally grounded counselling and therapy for Indigenous children, youth, and families, while also welcoming individuals from all backgrounds seeking compassionate, client-centred support.

Yes. I work with organizations, workplaces, schools, and communities to provide consulting, education, and training tailored to their specific needs.